At pk868, the privacy of our users is taken seriously. This Privacy Policy sets out how we collect, use, store and protect your personal data when you access our Platform. By using pk868, you acknowledge that you have read and understood this Policy.
Last Updated: January 2026Your Data. Your Rights.
All personal data transmitted between your device and pk868 is protected using industry-standard SSL/TLS encryption, keeping your information secure in transit.
pk868 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Your information stays with us and our vetted service partners only.
We collect only the data that is necessary to operate the Platform, verify your identity, process transactions and comply with applicable legal obligations.
You have the right to access, correct or request deletion of your personal data at any time. Submit a request through our support team and we will respond within the required timeframe.
pk868 uses cookies to improve your browsing experience and to analyse Platform traffic. Our Cookie Policy within this document explains what we use, why, and how you can manage your preferences.
While pk868 is not licensed in Pakistan, we are conscious of the privacy expectations of our Pakistani users across Karachi, Lahore, Islamabad and beyond, and handle data accordingly.
This Privacy Policy (hereinafter "Policy") is issued by pk868 (hereinafter "we", "us", "our" or "the Platform") and applies to all users (hereinafter "you", "your" or "the User") who access or use the pk868 website, mobile application and associated services available at https://pk868.cam.
pk868 is an English-language online gaming platform primarily serving users in Pakistan and other permitted jurisdictions. We offer sports betting — including cricket, PSL and ICC tournament markets — alongside live casino, video slots and related entertainment products.
This Policy explains what personal data we collect when you use the Platform, the purposes for which we use it, the parties with whom we may share it, how long we retain it, and the rights available to you in respect of your personal data. We are committed to handling your information with care, transparency and in accordance with applicable data protection principles.
Notice for Pakistani Users: pk868 is not registered under Pakistani data protection frameworks and does not hold any licence issued by a Pakistani authority. By using the Platform, you acknowledge that your data may be processed outside Pakistan in accordance with the laws of the jurisdiction in which pk868 operates. This Policy should be read alongside our Terms & Conditions.
The following terms are used throughout this Policy and carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, either directly or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer or deletion. |
| "Data Controller" | pk868, the entity that determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Processor" | A third party engaged by pk868 to process Personal Data on our behalf and in accordance with our instructions. |
| "Cookies" | Small text files placed on your device by the Platform that store information about your browsing session and preferences. |
| "KYC" | Know Your Customer — the identity and age verification process conducted to confirm that a User meets registration and withdrawal eligibility requirements. |
| "Account" | The personal, non-transferable user account registered on the pk868 Platform. |
| "Platform" | The pk868 website, mobile site, application and all associated gaming content and services accessible via pk868.cam. |
pk868 collects Personal Data in several ways: directly from you when you register, deposit, play or contact us; automatically through your use of the Platform; and, in limited circumstances, from third-party sources such as payment processors or identity verification providers. The categories of data we may collect include:
Note on Sensitive Data: pk868 does not intentionally collect special categories of sensitive personal data (such as health, religion or political opinion) unless directly relevant to a responsible gambling assessment or required by applicable law. If you disclose sensitive data voluntarily — for example, when requesting self-exclusion on medical grounds — we will handle it with additional care.
pk868 uses the Personal Data we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain and secure your Account, process login requests and manage your preferences and settings. |
| Identity Verification (KYC) | To verify your age and identity in compliance with our operational requirements, and to prevent underage gambling and fraud. |
| Transaction Processing | To process deposits, settle winnings and handle withdrawal requests accurately and in a timely manner. |
| Platform Operation | To deliver and maintain the gaming services, betting markets and technical features that make up the Platform experience. |
| Responsible Gambling | To monitor gaming behaviour, apply deposit/loss/time limits, enforce self-exclusion requests and identify patterns indicative of problem gambling. |
| Fraud & Security | To detect, investigate and prevent fraudulent activity, money laundering, bonus abuse, duplicate accounts and other prohibited conduct. |
| Customer Support | To respond to your queries, complaints and requests, including support delivered in English and Urdu. |
| Legal Compliance | To meet obligations imposed by applicable laws, regulatory bodies or licensing authorities in the jurisdiction(s) in which we operate. |
| Marketing (opt-in only) | To send promotional offers, bonus notifications and personalised content where you have consented to receive such communications. You may opt out at any time. |
| Platform Improvement | To analyse usage patterns and feedback in order to improve Platform features, betting markets, game selection and overall user experience. |
Where applicable data protection law requires a legal basis for processing Personal Data, pk868 relies on the following bases:
pk868 does not sell, rent or trade your Personal Data to third parties for their own commercial purposes. We may, however, share your data with the following categories of third parties where necessary and proportionate:
We engage trusted third-party companies to assist in delivering the Platform and its services. These include identity verification providers (for KYC), payment processing infrastructure, cloud hosting and server management, customer support tooling, analytics platforms and fraud detection services. All such processors are bound by contractual data processing agreements that restrict their use of your data to the purpose for which it was shared.
Where you play casino games or slots provided by third-party studios integrated into the Platform, certain technical data — such as session identifiers and game-round records — may be processed by that studio's systems for the purpose of game delivery and fairness verification. These studios do not receive your identity or financial data beyond what is strictly necessary for game operation.
We may disclose your Personal Data to law enforcement agencies, courts, regulators or other government authorities where we are required to do so by law, court order or as part of a fraud or crime investigation. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of all or part of pk868's business or assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy terms applicable to your data following the transfer.
Payment Provider Clarification: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform are made as familiar local context for Pakistani users only. They do not represent confirmed data-sharing arrangements, endorsements or partnerships. Any data exchanged in connection with a payment transaction is governed by the applicable payment processor's own privacy policy.
pk868 retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation. Our general retention practices are as follows:
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | For the duration of the Account plus a minimum of 5 years following account closure, or longer if required by the applicable licensing authority. |
| KYC & Identity Documents | Minimum 5 years from the date of verification or account closure, whichever is later. |
| Transaction & Financial Records | Minimum 5 years from the date of the transaction, in line with standard financial record-keeping requirements. |
| Betting & Gaming History | Minimum 3 years from the date of activity, or longer where required for dispute resolution or regulatory purposes. |
| Support Correspondence | 2 years from the date of the last interaction, unless the matter relates to an ongoing dispute or legal claim. |
| Marketing Consent Records | Retained for as long as your consent remains active, plus a reasonable period thereafter as evidence of consent status. |
| Technical & Log Data | Typically 12 months from collection, unless extended for security investigation purposes. |
At the end of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
pk868 uses cookies and similar tracking technologies on the Platform to enable core functionality, analyse usage and — where you have consented — to deliver personalised content. The following categories of cookies may be used:
These cookies are essential for the Platform to function. They enable core features such as session management, login authentication and security token validation. The Platform cannot operate correctly without them. No consent is required for strictly necessary cookies.
These cookies collect anonymised information about how Users interact with the Platform — for example, which pages are visited most frequently, how long sessions last and where errors occur. This data helps us improve the Platform experience. We deploy analytics cookies only with your consent.
Functional cookies allow the Platform to remember your preferences — such as your selected language (English), display settings or responsible gambling tool configurations — so you do not have to reconfigure them on each visit.
Where you have given consent, marketing cookies may be used to track your activity across sessions in order to present you with relevant promotional content within the Platform. pk868 does not use third-party advertising networks to serve ads on external websites.
You can manage or withdraw your consent to non-essential cookies at any time through your browser settings or by contacting our support team. Please be aware that disabling certain cookies may affect the functionality of some Platform features.
pk868 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
Notwithstanding the above, no method of transmission over the internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you as required by applicable law.
Account Security Reminder: You play an important role in keeping your Account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact our support team immediately at [email protected] (plain text — not a clickable link) if you suspect your Account has been compromised.
Depending on the data protection laws applicable to your situation, you may have some or all of the following rights in respect of your Personal Data held by pk868. We will respond to all valid requests within a reasonable timeframe, typically within 30 days.
Request a copy of the Personal Data we hold about you and information about how it is being used.
Request that we correct inaccurate or incomplete Personal Data held about you.
Request deletion of your Personal Data where there is no longer a lawful basis for us to retain it, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances — for example, while the accuracy of the data is being contested.
Where processing is based on consent or contract and carried out by automated means, request a machine-readable copy of your data for transfer to another provider.
Object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes, which you may withdraw at any time.
To exercise any of these rights, please contact our support team using the details in Section 15. We may need to verify your identity before fulfilling a request. Please note that certain rights may be limited where we are required by law to retain or continue processing your data.
The pk868 Platform is strictly for adults. You must be at least 18 years of age — or the higher minimum age required by the operator or the applicable license jurisdiction — to register and use the Platform. We do not knowingly collect Personal Data from individuals under the minimum age requirement.
During the registration process, we require users to confirm their date of birth. Where we have reasonable grounds to believe that a user may be underage, we will suspend the Account and request documentary proof of age before allowing continued access. If it is confirmed that a user is under the minimum age, the Account will be permanently closed, any winnings will be voided, and Personal Data collected during the underage period will be deleted in line with our legal obligations.
If you are a parent or guardian and believe that a minor in your care has registered on the Platform without your knowledge, please contact us immediately at [email protected] (plain text — not a clickable link) so that we can take appropriate action.
pk868 operates internationally, and your Personal Data may be transferred to, stored in, or processed in countries outside Pakistan. These countries may not have data protection laws equivalent to those in your home jurisdiction.
Where such transfers occur, pk868 takes steps to ensure that appropriate safeguards are in place to protect your data. These may include:
By using the Platform, you acknowledge that your Personal Data may be transferred and processed internationally as described in this Policy. If you have questions about the specific safeguards in place for your data, contact us using the details in Section 15.
The pk868 Platform does not include links to external third-party websites as part of its standard navigation. However, certain operational integrations — such as game studios, payment processing infrastructure and analytics tools — involve third-party services whose own privacy policies govern the handling of any data processed through their systems.
pk868 is not responsible for the privacy practices of third-party service providers beyond the contractual obligations we impose on them as Data Processors. We encourage you to review the privacy policies of any third-party services you engage with independently of the Platform.
pk868 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements or Platform features. When we make material changes to this Policy, we will notify you by one or more of the following methods:
Your continued use of the Platform following the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the Platform and may request closure of your Account by contacting our support team. We recommend that you review this Policy periodically to stay informed about how we protect your Personal Data.
If you have any questions, concerns or requests relating to this Privacy Policy or the way in which pk868 handles your Personal Data, please contact our support team. Our team is available to assist in both English and Urdu.
Support Contact: Email us at [email protected] — plain text only, not a clickable link. Please include your registered username and a clear description of your request. We aim to respond to all data-related requests within 30 days of receipt.
We cover users across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Support queries received in Urdu will be handled by a Urdu-speaking team member where available, though this Policy and all formal responses are issued in English.
For requests relating to the exercise of data subject rights (Section 10), please clearly state the right you wish to exercise, the data concerned, and provide sufficient information for us to verify your identity. We will not fulfil data subject rights requests without adequate identity verification to protect both you and other users.
Pakistan's premier online gaming destination — cricket betting, live casino, PSL markets and more. Play responsibly. 18+ only.
18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Gambling involves real financial risk — please play responsibly.